Effective Date: January 1, 2024 | Last Updated: 10/4/2025
Welcome to Wulbern Web Wurks ("Company," "we," "our," or "us"), a digital agency specializing in web design, content strategy, SEO services, and real estate marketing operating in Northeast Florida. These Terms of Service ("Terms") govern your use of our services and constitute a legally binding agreement between you ("Client," "you," or "your") and Wulbern Web Wurks.
Jurisdiction Notice: We are a United States company operating exclusively under US law. By engaging our services from any location, you agree to be bound by US federal law and Florida state law.
By engaging our services, submitting a project request, or executing a service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Each project engagement is documented in a separate Statement of Work ("SOW") or Service Agreement that specifies deliverables, timelines, and project-specific requirements. The SOW, together with these Terms, constitutes the complete agreement between parties.
We do not guarantee specific search engine rankings, traffic increases, or conversion rates. Marketing services are provided using industry best practices and white-hat methodologies.
Unless otherwise specified in your SOW, payment for project-based services follows our milestone structure:
40% Initial Deposit
Due upon contract execution
30% Mid-Project
Due at design approval
30% Final Payment
Due before delivery
Services beyond the original scope require written approval via change order. Additional work is billed at current hourly rates. Minor revisions under $500 may proceed with email approval.
Upon receipt of full payment, ownership of custom work product transfers to you, except for:
Client Warranty:
You warrant ownership or appropriate licenses for all materials provided. You indemnify us against claims arising from your content.
Portfolio Usage:
We retain rights to display completed projects in our portfolio and marketing materials for business operations plus 18 months.
Standard licensing includes 5-year non-exclusive commercial usage rights. Exclusive rights, copyright transfers, or extended licenses available at additional cost.
Project timelines are estimates based on prompt client feedback. Delays in receiving content or approvals may impact delivery dates and incur additional fees.
You agree to:
Project Management:
72 hours written notice required. Upon cancellation:
We may terminate services immediately for:
We warrant that services will be performed professionally consistent with industry standards. Websites will function substantially as specified for 90 days post-launch, excluding third-party integrations.
EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee:
Our maximum liability for any claim shall not exceed the total amount paid by you for the specific services giving rise to the claim.
IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY.
You agree to indemnify and hold harmless Wulbern Web Wurks, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
These Terms are governed exclusively by Florida law and US federal law without regard to conflict of law principles.
Disputes shall be resolved in state or federal courts located in Northeast Florida. You waive objection to jurisdiction and venue.
Prior to litigation, parties agree to attempt good faith resolution through mediation under US law. Each party bears its own mediation costs.
These Terms and applicable SOWs constitute the entire agreement, superseding all prior agreements.
If any provision is deemed invalid, remaining provisions continue in full force.
You may not assign these Terms without written consent. We may assign rights to successors.
We may update Terms with 30 days notice. Continued use constitutes acceptance.
Business Name: Wulbern Web Wurks
Location: Northeast Florida
Email: hello@alexwulbern.com
Phone: (904) 556-7483
Website: alexwulbern.com
Business Hours: Monday - Friday, 9 AM - 6 PM EST
Response Time: 24-48 hours for general inquiries
Emergency Support: Available for active clients
Questions about Terms
Use subject line "Terms of Service Inquiry"
Wulbern Web Wurks - Luxury Web Design Services for Northeast Florida